Survey Results

Overall, how satisfied were you with the care you received from Humana’s Prescription Savings Specialist?

After you spoke with the Prescription Savings Specialist, did you understand your possible savings?

To what extent do you agree with the following statement? The Prescription Savings Specialist was friendly.

To what extent do you agree with the following statement? The Prescription Savings Specialist was knowledgeable.

To what extent do you agree with the following statement? The Prescription Savings Specialist was able to understand my needs.

To what extent do you agree with the following statement? It was easy to request information on lower cost medication options.

Before the call, how did you feel about the opportunity to switch to a lower cost medication?

After the call, how did you feel about the opportunity to switch to a lower cost medication?

Based on your experience, how likely are you to call again to find out if you could switch to a lower cost medication?